For dealership GMs & owners

Your leads aren't dead.
Nobody's texting them.

EngineAi works your entire customer list over real iMessage conversations — waking up dormant leads, filling the service lane, and buying cars straight off the street. Your people only step in when someone's ready.

Blue bubbles, real number
Never quotes a wrong price
Hands off the moment it should
M
Marcus Webb
iMessage · Apex Honda line
Hey Marcus — Jake over at Apex Honda. You asked about a CR-V back in March and the one you wanted sold before I could call you. A '23 EX-L just landed on our lot, one owner, 21k miles. Still looking?
ha, still looking actually. trying to stay under 30
You're in luck — this one's $28,450. Take a look:
2023 Honda CR-V EX-L, Sonic Gray
2023 Honda CR-V EX-L
21,304 mi · Sonic Gray · $28,450 · apexhonda.com
ok that's clean. could I come see it saturday morning?
Done — Saturday, 10:30 with Dana. She'll have it pulled up front with the keys in it.
Delivered
Appointment booked · Sat 10:30 AM · handed to Dana R.
38%of service calls to dealerships die unanswered — after an average 8-minute hold for the ones that connect.
4 : 1customers prefer a text thread over a phone call for updates and scheduling.
72% → 54%service retention on newer vehicles collapsed in just two years. They're not mad. They just drifted.

The phone era is over. The text thread is the new service drive — and the new showroom floor.

Why "EngineAi"

Conversations are the engine.

Thousands of small, human exchanges — assembled into the machine that moves metal, fills the lane, and buys inventory off the street.

One platform

Three engines. Every direction a car can move.

Cars come in, cars go out, cars come back for service. EngineAi runs a real conversation behind all three — off the customer lists you already own.

Buy

Acquire cars off the street

VIN in, cash offer out. EngineAi collects the VIN and mileage, runs a real valuation, and texts an offer with your margin already built in. Inventory without the auction.

  • VIN validated, valuation pulled, offer computed — your rules
  • Negotiates once, respectfully. Never argues price twice
  • Accepted offers go straight to your buying team
1HGCV1F34LA123458, about 62k miles
That's a 2020 Accord Sport. We can put $16,250 on it — want me to set up a quick inspection to lock it in?
✓ Offer made · floor & margin: your config
Sell

Wake the dead lead list

Every lead your CRM gave up on gets a personal text, a real answer, and live links to actual cars on your lot. Sales only hears about the ones ready to buy.

  • Reactivates months-old and years-old leads
  • Sends real inventory — live vehicle detail pages, real prices
  • Books the visit and hands sales a hot, consented lead
what do u have in a black tahoe under 60?
Two on the lot right now — a '22 Z71 at $54,900 and a '23 Premier at $58,300. Want the links?
✓ 2 VDP links sent · lead marked warm
Service

Fill the lane on autopilot

Texts past customers before they drift to the quick-lube down the street. A yes drops straight onto your service calendar — no phone tree, no hold music.

  • Works overdue, lapsed, and declined-work customers
  • Consent lands as a booking request on your calendar
  • Reminder cadence that actually kills no-shows
Hey Rita — it's the service team at Apex. Your Pilot's about due. Would you be against coming in this week?
No not at all, mornings work best
✓ Requested appt created · advisor notified
The Buy engine, up close

We buy cars off the street

Auction lanes are picked over and transport eats the margin. Meanwhile your own customers are sitting on the exact used inventory you need — EngineAi texts them a real cash offer before CarMax does.

  • 1
    VIN in. The customer texts their VIN and mileage — that's the whole ask. The VIN is validated on the spot (real check-digit math, not just length), so garbage never reaches your desk.
  • 2
    Valuation pulled, offer computed. A live valuation feeds an offer built from your rules — your margin, your recon allowance, your floor. If the valuation can't be verified, no number goes out. Period.
  • 3
    One bump, never a bidding war. If they push back, it raises the offer once — a bump you pre-approved — then anything further goes to your buying team. The bot never argues price twice.
  • Accepted → your buying team, same minute. Offer, vehicle, mileage, and the full thread land in the handoff queue with an inspection ready to book.
DK
Derek Kim
iMessage · Apex "we'll buy your car" line
saw the sign that you guys buy cars — what would you give me for my accord?
Happy to put a real number on it. Text me the VIN — driver's door sticker or the windshield corner — and rough mileage.
1HGCV1F34LA123458, about 62k
2020 Accord Sport, 62k — nice car. We can put $16,250 on it, good for 7 days. Want me to set up a 15-minute inspection to lock it in?
hmm I was hoping for closer to 17
I hear you. I can go to $16,850 — that's the best I've got without the desk looking at it in person. Tuesday evening work?
ok deal, tuesday works
Handed to buying team · $16,850 · inspection Tue 5:30 PM
Live valuationReal provider, verified
Recon allowanceYour number
Your marginYour %, built in
=
The offer that gets textedRounded clean
Below your floor price? No offer is texted at all — a human takes over. And if the valuation source is ever unreachable, the AI says "let me loop in our buying team" — it is structurally incapable of making a number up.
The channel

Real iMessage. Not spam texts.

Your customers can smell a blast text from a rotating shortcode. EngineAi texts from a real number on a real device — blue bubbles, photos, video walkarounds — indistinguishable from your best salesperson's iPhone.

What they get today
87365 · SMS
APEX AUTO: HUGE year-end savings event!! Shop now → bit.ly/3xK9... Reply STOP to opt out
Two weeks later · different number: 94402
APEX AUTO: Don't miss out!! Inventory blowout...
  • Shortcodes rotate — the thread, and the relationship, resets every campaign
  • Filtered to junk, ignored, or worse — reported
  • One-way blast. Reply and nobody's there
What EngineAi sends
Jake · Apex Honda · iMessage
Morning Rita — your Pilot just came off the rack. Brakes look great, but here's a quick video of the belt we talked about.
Attachment · IMG_2481.mov
No pressure either way — it's got some life left. Want us to handle it while it's here?
  • One real number that never rotates — the whole relationship lives in one thread
  • Photos and video, in the channel where trust actually doubles approvals
  • Delivery is verified per message — if an iMessage doesn't land, it automatically falls back to SMS. Nothing silently disappears
Accuracy

Conversations that never embarrass you

Every message goes out under your store's name. So the one unforgivable error — a made-up price, an invented fact — is engineered out, not prompted out.

  • Grounded in your inventory and your pricing. It quotes the cars you actually have at the prices you actually set — never a guess.
  • Structurally incapable of inventing a number. If a valuation or price can't be verified, the AI is not allowed to produce one — it loops in your team instead. Fail-closed, by design.
  • Sounds like your best salesperson. Short, human, specific. No "Dear valued customer," no chatbot cheerfulness, no essay-length replies.
  • Opt-outs are handled before AI ever sees the message. A STOP is a STOP — processed deterministically, instantly, every time.
Message guardrails · live on every reply
Customer asks price on in-stock '23 CR-V✓ QUOTED — from your feed
Customer asks "what would a brake job run?"→ ADVISOR — no improvised quote
Valuation service unreachable mid-offer→ BUYING TEAM — no invented number
Customer replies "STOP"✓ OPTED OUT — before any AI
Question outside what it can verify→ HUMAN FLAGGED — with context
The command center

Every conversation. One pane of glass.

Your operator watches everything the AI is doing — live threads, the pipeline, the service calendar, and a hot-handoff queue — from one clean dashboard. Per-store logins; every dealer sees only their store.

EngineAi · Apex Honda — Command Center
Live conversations
MW
Marcus Webb
could I come see it saturday morning?
HOT
RA
Rita Alvarez
No not at all, mornings work best
SERVICE
DK
Derek Kim
ok what would you give me for it?
BUY
TS
Tanya Singh
is the awd one still available?
SALES
Pipeline & calendar
Ready for sales4
Marcus Webb — '23 CR-V EX-L HOT
Tanya Singh — '24 Passport WARM
Service — Saturday6 booked
8:20a Rita Alvarez · Pilot · B-service
9:40a J. Okafor · Civic · brakes (approved)
10:30a Marcus Webb · showroom w/ Dana
Live conversation portalRead any thread in real time, jump in yourself, or flag a human takeover with one click.
Drag-and-drop pipelineLeads move through stages as conversations progress — automatically, or by hand.
Service calendarConsents land as requests; your advisor drags them onto the schedule. No double entry.
Escalation queueEverything the AI flagged, in one place, with full context and a resolve button.
MW
Marcus Webb
Handed to sales · 2 min ago · full transcript attached
🔥 HOT
Wants2023 CR-V EX-L · $28,450
TemperatureVisit booked — Sat 10:30a
Consent✓ Opted in · verified
Open threadFinancing question pending
"trying to stay under 30… could I come see it saturday morning?"
Open conversation
Reassign
Human handoff

It knows when to raise its hand

The moment a conversation needs a person — a price it can't verify, a question outside its lane, a customer who's simply ready — the AI stops and flags your team. No bluffing, no winging it.

  • Escalates the moment it's unsure. Uncertainty is a trigger, not something to paper over.
  • 🧾
    Sales gets the full receipt. What they want, how hot they are, everything that's been said, and their consent status — not a bare phone number.
  • Your team is pinged instantly. Hot handoffs hit the queue and your team's phones while the customer is still typing.
Your data, working

Built on what you already own

No generic scripts. Every conversation is powered by your store's real inventory, real service history, and real customer list.

Your inventory feedLive vehicle links

Inventory powers the pitch

When a customer asks what you've got, they get links to actual cars on your lot — current photos, current prices. When a unit sells, it stops being offered.

Your service historyHonest price bands

History powers the quote

Real repair-order data from your own lane backs every number a customer sees — typical-visit ranges you've approved, never a figure the AI dreamed up.

Your customer listWho to text next

Smart targeting picks the moment

EngineAi decides who's worth a text today — and why — so outreach lands as a favor, not an interruption.

Repair-to-replace: big estimate → buyback offer Overdue for service Lapsed 12+ months Open recall — free, legitimate outreach Declined work, 30/60/90 days later
Compliance & trust

Skeptical? Good. You should be.

You've been burned by dealer tech that overpromised and texted like a robot. Here's what we'll put in writing.

TCPA-compliant, permission-based

Outreach runs on consent. Opt-outs are honored instantly and deterministically — a STOP is processed before any AI ever touches the message, and that number is never texted again.

Opt-out first, always

Every campaign leads with respect for the no. Soft passes ("maybe next month") are acknowledged and left alone — no wear-them-down sequences, ever.

Nothing sent under your name that's wrong

Prices from your feed. Valuations from real providers or not at all. Anything unverifiable goes to a human. That's architecture, not a promise.

The "real number, real conversations" guarantee

Your customers text one real number that never rotates, and every message in the thread is either verifiably true or written by your own team. If a customer can tell they're talking to a bot, we want to know about it.

Watch it wake up your list.

Bring us a dead lead list you've written off. In 20 minutes we'll show you the conversations it would start — and what lands on your calendar.